Rely.io provides a reliability intelligence platform that productizes Site Reliability Engineering (SRE). Our product is designed to help cloud-native companies monitor and optimize software reliability without sacrificing feature velocity, making sure companies deliver optimal, incident free experiences that meet user expectations.

The Rely.io platform does the heavy lifting on the customer’s behalf and transforms monitoring data into actionable information and automation in an intuitive way, allowing users to create Service-Level Objectives (SLOs) in minutes.

These SLOs serve as the foundation of the reliability stack, since they standardize the data from all the different stacks (from infrastructure and application performance monitoring to Real User and Digital Experience Monitoring) into actionable indicators that accurately represent how the end-users are experiencing the products, services and infrastructure. And we do it in a centralized way, to make sure that companies can make data-driven decisions and automation around reliability across the entire company.

Looking at this world wide problem, our team was inspired by tools that Netflix, Google, Meta, and Salesforce built internally to improve the reliability and observability of their complex distributed systems. It set out to build an elegant & agnostic SaaS platform that performs the data-engineering heavy-lifting behind the scenes, allowing any engineer to easily plug it into their existing monitoring & observability stack.

Today, Rely.io empowers organizations to quickly and easily adopt Site Reliability Engineering practices to improve their incident resolution metrics and ultimately, the reliability of their systems.

This is just the beginning.

Our vision for the future is to bridge the gap between engineering and other non-technical areas (product, customer success, growth) by leveraging the power of reliability data and turning it into something that aligns all the different areas of the business to make sure they are keeping their customers happy.

This includes making easier:

• The alignment of business goals with the reliability work between engineering, product and executives
• The lives easier of the individual contributors who own reliability (dashboards, automation, documentation, maintenance and firefighting)
• The understanding for non-technical roles of the health of their products to communicate with customers (e.g. sales, customer success, etc)

On top of that, we are going to leverage the high-quality historical reliability data, to train an AI that will automatically and precisely identify and, in most cases, even mitigate the issues that impact customers, so that companies can focus on what really matters to create value for the world.

We’ve assembled a small team of talented, passionate, customer-obsessed and humble people who are extremely fun to work with.

We’re looking to grow this team with more like minded people across engineering, product, growth and more!
If you share our passion for building a category-defining company that will help most cloud-native companies build and run more reliable products, check out our careers page!

Looking to get early access to Rely.io’s product and take your reliability journey to the next level?

We’re onboarding more and more customers off of our waitlist, so feel free to either request access below, or to send an email to hello@rely.io explaining why you need Rely.io.

Request access below, we’re excited to hear from you!